Questions to ask a childcare centre before enrolling your child

Enrolling your child in a daycare or childcare centre is a big step for both you and your little one. It's important to make sure that the environment is safe, nurturing, and fits in with your family's needs. Here are some questions you may want to ask.

January 11, 2024

Staff qualifications and training

Are the caregivers qualified and trained in early childhood education?

First aid

Do they have CPR and first aid certifications?

Safety measures

How is the centre secured to prevent unauthorised access (or escape!)?

What safety protocols are in place, such as emergency exits and evacuation plans?

Cleanliness and hygiene

How often are toys and play areas cleaned?

What measures are taken to ensure proper hygiene, especially during snack and meal times?

Child-to-caregiver ratio

What is the ratio of caregivers to children?

A lower ratio often means more personalised attention for your child.

Daily routine

Can you explain the daily schedule and activities?

How is nap time handled, and is it flexible based on your child's needs?

Communication with parents

How will the centre keep you informed about your child's day?

Is there an open-door policy for parents to visit at any time?

Nutrition

What kind of meals and snacks are provided?

Are they able to accommodate any dietary restrictions your child may have?

Learning and development

What educational programs or activities are offered?

How does the centre foster social and emotional development?

Behaviour

How are behavioural issues handled?

Illness policies

What is the sick-child policy?

How are illnesses and medications managed?

Parental involvement

Are there regular parent-teacher meetings or events?

Backup plans

What happens in case a caregiver is absent?

How are unexpected situations, like staff shortages, handled?

Trial period

Is there a trial period where you and your child can assess if the centre is a good fit?

What is the centre’s policy if things don't work out during the trial?

Reviews and references

Can the centre provide references from current or past parents?

Are there online reviews or testimonials you can check?

Remember, finding the right daycare is about creating a positive and enriching experience for your child. Asking these or your own questions will not only help you make an informed decision but also ensure that your child's time at daycare is happy and safe.

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