A Special Message about COVID-19 from Arnel your local neighbourhood Air-Conditioning & Heating specialist.

The safety and well-being of customers is our priority and we’d like to let you know about the protective measures we're taking during these challenging times.

• We intend to keep our business open and will be operating as usual during this vital period of social distancing.

• We have been briefed on the symptoms of COVID-19, and everybody who works with us is under strict instructions to stay at home at the first sign of any respiratory illness or fever.

• We will wash/sanitise our hands thoroughly before and after visiting anyone’s home. We will also wear a new pair of disposable gloves for the entire visit.

• We accept contactless payments.

• When booking an appointment we will ask you to confirm that you have not recently travelled overseas or knowingly come into contact with an infected person.

• We agree to adhere to the social distancing guidelines and refrain from shaking hands and keep at least 1.5m from others. We kindly ask that you do the same.

• For the time being, we will have to respectfully decline appointments to homes under quarantine.

The team at Platinum Group wishes you and your loved ones the very best of health. We’re all in this together, and together we’ll get through it.

Stay cool in summer and warm in winter

Arnel from Platinum HVAC Services is your local air-conditioning expert. This is a family business which prides itself on offering great customer service, where nothing is too much trouble. Arnel is on time, every time, at all hours and offers a lifetime workmanship guarantee.

Maintenance and repairs

Arnel can service and repair all brands of air-conditioners to reduce the risk of breakdowns. He is reliable and friendly and will leave all work areas clean and tidy when he has finished the job. He offers a 24/7 call out service with no call out fee.

New air-conditioning systems

If you need a new air-conditioning system, Arnel offers expert and honest advice. He can supply and install all brands, so you can be sure that there is a system to suit your home and your budget.

Air conditioning services include:

• Supply & installation
• Maintenance & repairs
• Ducted, split system & evaporative
• On time, every time, all hours
• 24/7 call out - no call out fee

Exceptional customer service

Platinum HVAC Services’ motto is ‘Above the Gold Standard’ and they mean it. They are reliable, friendly and offer a personalised service which includes 24-hour emergency call out, 7 days a week, with no call out fee. They also offer a lifetime workmanship guarantee.

Servicing and repairs

You wouldn’t expect your car to perform at its best without a regular service, and neither will your air-conditioning system. Arnel can service and repair all types and brands of air-conditioner. He will provide a thorough inspection, checking for any faults, so you can enjoy a home with the perfect temperature, whatever the season.

A range of high-quality air conditioning systems supplied and installed

Split systems

• This is a simple and affordable way to air-condition single rooms or open spaces.
• These allow completely different temperature settings for each room.
• You can add air-conditioning to different rooms over time

Reverse cycle ducted systems

This is the ultimate climate control solution for your whole home.

• Even air distribution
• Quiet
• Easy control
• Gives flexibility and economy
• Heating & cooling
• Adds value to your home

Evaporative systems

The ideal solution for those who want to cool their home while wanting to reduce their environmental impact and energy bill.

• Low running costs
• Air cooled by water
• No CFC gases
• Low installation costs

Air conditioning services include:

• Supply & installation
• Maintenance & repairs
• Ducted, split system & evaporative
• On time, every time, all hours
• 24/7 call out - no call out fee