Set up a secure lock screen
A strong PIN, pattern or password is your first line of defence -- the longer the better. Wherever possible, pair it with biometric authentication such as a fingerprint or facial recognition. It only takes a second to unlock -- but makes it much harder for anyone else to get in.
Enable tracking and remote wiping
Make sure tracking features are activated so you can locate, lock or erase your phone from another device:
- iPhone: Turn on Find My via iCloud settings
- Android: Enable Find My Device through Google settings
The phone needs to be signed into the relevant account and have location services turned on before your phone goes missing -- so best to do it now if you haven't already.
Keep key details in a safe spot
It's a good idea to jot down the following and keep it somewhere safe:
- Your phone's make, model and serial number
- Your mobile provider's support and emergency contact numbers
- Your IMEI number -- a unique code that identifies your device
You can find your IMEI:
- On the original box your phone came in
- In your phone settings (typically under Settings > About phone or General > About)
- By dialling *#06# on your keypad
Having this info handy will make things much easier if you need to report a loss or file an insurance claim.
Back up your data regularly
Photos, contacts, notes and other precious files can be safely backed up to the cloud or your computer. That way, if your phone vanishes, your memories and data don't disappear with it.
Use strong, unique passwords
Make sure each online account has its own strong password -- especially your email, banking, cloud storage and social media. A password manager is great for keeping track of them all without needing to memorise every detail.
Install mobile security software
Security apps can do more than just block malware -- some offer anti-theft tools like remote locking or alerts when the SIM card is removed. It's a smart way to boost your phone's safety net, especially if you're on Android.
Make a note of digital wallet cards
If you use Apple Wallet, Google Wallet or Samsung Pay, keep a record of which credit or debit cards are stored in your phone. You'll be able to freeze or cancel them fast if needed -- often straight from your bank's app or website.
Add an extra layer of protection
Here are a few bonus tips to keep your data even safer:
- Enable two-factor authentication (2FA) on your key accounts for a second layer of login security --- see How to spot a scam
- Set a SIM card PIN to stop someone using your number in another device
- Add emergency contact details to your lock screen -- helpful if your phone is found by someone, and they are trying to get it back to you.
- Consider mobile insurance for peace of mind, especially if your phone is new or expensive
Report a stolen phone
If your phone is stolen, especially if you plan to make an insurance claim, contact the police as soon as possible. You'll usually need to provide the IMEI number as part of the report. You can also contact your mobile provider to block the SIM and blacklist the IMEI.
Taking a few minutes now to protect your phone and back up your data can save hours of hassle later. It's one of those jobs that's easy to put off -- but you'll be thankful you did it if the day ever comes when your phone disappears.
