Watch out for tax time scams!

General scam awareness

Be cautious of emails, phone calls, and text messages claiming to be from the ATO. If you have any doubts about any communication claiming to be from the ATO, do not engage. Instead, call the ATO on the number on their website or visit the website to verify or report a scam. 

Tax-related identity theft

Cybercriminals may steal your identity and submit fraudulent refund claims using your Tax File Number (TFN).

To protect yourself:

• Shred documents containing personal information

• Use strong passwords with two-factor authentication

• Report any suspected compromises to the ATO

• Be wary of scammers posing as ATO representatives via SMS, email, or social media

MyGov email impersonation scams

The ATO and Services Australia warn about phishing scams impersonating government agencies. Scammers send emails pretending to be from myGov, leading to fake websites that steal your sign-in credentials.

Examples of scam messages include:

• 'You are due to receive an ATO Direct refund'

• 'You have a new message in your myGov inbox – click here to view'

• 'You need to update your details to allow your Tax return to be processed'

• 'ATO Refund failed due to incorrect BSB/Account number'

• 'Your income statement is ready, click on the link to view'

The ATO and myGov will never send an SMS or email with a link to access online services. Verify any suspicious communication by calling the ATO directly.

Common tax scams

1. Fake tax office calls: Scammers may call, claiming you owe money and demanding immediate payment, often threatening arrest or legal action. The ATO will never threaten you or demand immediate payment over the phone.

2. Phishing emails and texts: Scammers send emails or texts appearing to be from the ATO, asking you to click a link to update your details or claim a refund. These links often lead to fake websites designed to steal your personal information. The ATO will never email or text you asking for personal information or credit card details.

3. Fake tax agents: Be cautious of individuals or businesses posing as legitimate tax agents, offering to help with your tax return for a fee. Always ensure your tax agent is registered with the Tax Practitioners Board.

Superannuation scams: Scammers might offer early access to your superannuation or suggest transferring your super to a self-managed super fund. Be wary of anyone promising to help you access your super early, as it is usually only possible under very specific conditions.

Protect yourself

1. If you receive unexpected communication from the 'ATO' asking for personal details, hang up or delete the email. Verify by contacting the ATO directly.

2. Keep your tax file number private and only share it with your employer after starting a job. Never share it on social media.

3. Don’t open attachments or click on links in suspicious emails.

4. Keep your computer security up to date with anti-virus and anti-spyware software.

5. If you suspect you’ve provided your details to a scammer, contact your bank immediately.